[nSLUG] HP OfficeJet printer problems.
frank.geitzler at ns.sympatico.ca
Sat Mar 11 12:56:59 AST 2017
I don't understand how to go about checking aptitude or synaptic for
orphaned or 3rd party packages. However, before I started messing
around with removing and re-installing hplip, etc, I had found some
instructions which suggested backing up /etc/cups and then deleting it.
I moved (renamed) /etc/cups to /etc/zcups to do this. After everything
else, I decided this morning to compare /etc/cups to /etc/zcups. I find
that /etc/cups currently contains only three files:
raw.convs raw.types snmp.conf
while zcups contains nine files and three folders:
The files are:
classes.conf cupsd.conf classes.conf.0 cups-files.conf
printers.conf subscriptions.conf cups-browsed.conf printers.conf.0
while the folders are:
ppd ssl interfaces
I looked at the folder /etc/zcups/ppd, and it contains eight files,
which reference both my printers:
officejet_3830.ppd officejet_3830.ppd.0 officejet_6200.ppd
Since hp-setup doesn't think I have any printers, should I try replacing
my personallly recently created /etc/cups folder by deleting or renaming
it, and renaming my backup folder from /etc/zcups back to /etc/cups? Or
is there some better way to sort out this mess?
On 2017-03-09 05:51 PM, George N. White III wrote:
> On 9 March 2017 at 10:59, Frank Geitzler
> <frank.geitzler at ns.sympatico.ca
> <mailto:frank.geitzler at ns.sympatico.ca>> wrote:
> Thanks, Joel and Johann. I entered hplip, then hp-setup and
> hp-check. hp-check had 12 errors -Missing Required Dependencies
> and Missing Optional Dependencies. I used Synaptic to refresh my
> package lists, then went down the list of missing/incompatible
> depencies, and by applying all the un-inststalled items I found
> from the list of missing/incompatible... I was able to resolve all
> but one -but that was the big one. After applying all the
> packages I noted from my list of 12 errors, except for libcups2,
> which was already installed, I reran hp-setup and hp-check, and
> the single error 'libcups2 package is missing/incompatible' still
> existed, and when I attempt to print anything on either of my two
> hp DeskJet printers (old 6200 and new 3830' no printer is
> available -just the option to print to file...
> In aptitude, you may have an entry for orphaned or 3rd party
> packages. I imagine synaptic has something similar. Check that any
> packages listed there make sense. I've seen problems with
> "incompatible" packages when using a repository that was messed up.
> Check that you don't have some old ppa. If you are using mirrors,
> switch back to "official" sites and see if new updates appear.
> George N. White III <aa056 at chebucto.ns.ca <mailto:aa056 at chebucto.ns.ca>>
> Head of St. Margarets Bay, Nova Scotia
> nSLUG mailing list
> nSLUG at nslug.ns.ca
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