[nSLUG] HP OfficeJet printer problems.

Frank Geitzler frank.geitzler at ns.sympatico.ca
Sat Mar 11 12:56:59 AST 2017

I don't understand how to go about checking aptitude or synaptic for 
orphaned or 3rd party packages.  However, before I started messing 
around with removing and re-installing hplip, etc, I had found some 
instructions which suggested backing up /etc/cups and then deleting it.  
I moved (renamed) /etc/cups to /etc/zcups to do this.  After everything 
else, I decided this morning to compare /etc/cups to /etc/zcups.  I find 
that /etc/cups currently contains only three files:

     raw.convs    raw.types    snmp.conf

while zcups contains nine files and three folders:

The files are:

     classes.conf    cupsd.conf    classes.conf.0 cups-files.conf 
printers.conf        subscriptions.conf cups-browsed.conf    printers.conf.0

while the folders are:

     ppd    ssl    interfaces

I looked at the folder /etc/zcups/ppd, and it contains eight files, 
which reference both my printers:

     officejet_3830.ppd    officejet_3830.ppd.0 officejet_6200.ppd
     officejet_6200.ppd.0    officejet_6200-series.ppd
     officejet_6200-series.ppd.0    officejet_6200-series-Fax.ppd

Since hp-setup doesn't think I have any printers, should I try replacing 
my personallly recently created /etc/cups folder by deleting or renaming 
it, and renaming my backup folder from /etc/zcups back to /etc/cups?  Or 
is there some better way to sort out this mess?



On 2017-03-09 05:51 PM, George N. White III wrote:
> On 9 March 2017 at 10:59, Frank Geitzler 
> <frank.geitzler at ns.sympatico.ca 
> <mailto:frank.geitzler at ns.sympatico.ca>> wrote:
>     Thanks, Joel and Johann.  I entered hplip, then hp-setup and
>     hp-check. hp-check had 12 errors -Missing Required Dependencies
>     and Missing Optional Dependencies.  I used Synaptic to refresh my
>     package lists, then went down the list of missing/incompatible
>     depencies, and by applying all the un-inststalled items I found
>     from the list of missing/incompatible... I was able to resolve all
>     but one -but that was the big one.    After applying all the
>     packages I noted from my list of 12 errors, except for libcups2,
>     which was already installed, I reran hp-setup and hp-check, and
>     the single error 'libcups2 package is missing/incompatible' still
>     existed, and when I attempt to print anything on either of my two
>     hp DeskJet printers (old 6200 and  new 3830' no printer is
>     available -just the option to print to file...
> In aptitude, you may have an entry for orphaned or 3rd party 
> packages.  I imagine synaptic has something similar. Check that any 
> packages listed there make sense.   I've seen problems with 
> "incompatible" packages when using a repository that was messed up.  
> Check that you don't have some old ppa.  If you are using mirrors, 
> switch back to "official" sites and see if new updates appear.
> -- 
> George N. White III <aa056 at chebucto.ns.ca <mailto:aa056 at chebucto.ns.ca>>
> Head of St. Margarets Bay, Nova Scotia
> _______________________________________________
> nSLUG mailing list
> nSLUG at nslug.ns.ca
> http://nslug.ns.ca/mailman/listinfo/nslug

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