[nSLUG] HP OfficeJet printer problems.

Joel Maxuel j.maxuel at gmail.com
Thu Mar 9 11:10:20 AST 2017

apt-get install --reinstall libcups2

...should do it, assuming there is no dependency issue out there somewhere.

If it's being held back, can check the version against what is available in
the repo with...

dpkg -s libcups2

Hope this helps.

Joel Maxuel

"One should strive to achieve, not sit in bitter regret."
 - Ronan Harris / Mark Jackson

On Thu, Mar 9, 2017 at 10:59 AM, Frank Geitzler <
frank.geitzler at ns.sympatico.ca> wrote:

> Thanks, Joel and Johann.  I entered hplip, then hp-setup and hp-check.
> hp-check had 12 errors -Missing Required Dependencies and Missing Optional
> Dependencies.  I used Synaptic to refresh my package lists, then went down
> the list of missing/incompatible depencies, and by applying all the
> un-inststalled items I found from the list of missing/incompatible... I was
> able to resolve all but one -but that was the big one.    After applying
> all the packages I noted from my list of 12 errors, except for libcups2,
> which was already installed, I reran hp-setup and hp-check, and the single
> error 'libcups2 package is missing/incompatible' still existed, and when I
> attempt to print anything on either of my two hp DeskJet printers (old 6200
> and  new 3830' no printer is available -just the option to print to file...
> I have tried searching with queries such as:
> hp-check in Ubuntu 16.04LTS shows libcups2 package is missing/incompatible
> Most of the responses want me to download/install Canon printer driver for
> Ubuntu -which makes no sense.  Should I delete and re-install the libcups2
> package?  If I do this, what other steps should I take at the same time?
> Thanks for your help.
> Frank
> On 2017-03-08 12:58 PM, Johann Tienhaara wrote:
>> As Joel mentioned, running the setup command for hplip is
>> probably all you have to do.  I believe the command is
>> either hp-setup or hplip-setup or something like that.  If
>> you type "hp" then hit <TAB> from the commandline, you'll
>> see all the junk HP installs.
>> The setup command pops up a window asking you to choose
>> network/USB/etc, and once you've filled in a few details,
>> it installs the CUPS printer.  But you'll still have an HP
>> window pop up every time you print, and it's generally
>> easier to control print jobs from the HP window than from
>> standard Gnome or etc CUPS interfaces.
>> <forgive the rant>
>> When I dealt with the frustration of an HP Officejet, I had
>> to repeatedly re-install the printer and delete the old
>> instance.  The LCD died after a few months.  And after a few
>> years the whole printer got totally jammed and it's sitting
>> in my front hall waiting to be punted into the scrap heap
>> where it belongs (replaced with a cheap monochrome Brother
>> laser printer, which suits my purposes and doesn't suck
>> colour ink).  The only arguably good thing that came out of
>> my whole experience with that printer was the 30V power
>> supply, which will likely sit in my hobbies pile for the
>> rest of my life, waiting for me to get around to finding a
>> use for it and/or motivation to put it to use.
>> </forgive the rant>
>> Hope I was just unlucky and the printer serves you well!
>> Johann
>> I do so, but now the Ubuntu 16.04LTS system doesn't
>>>> think I have any printers.  When I attempt to print a
>>>> text file (file -> print ) from LibreOffice, no printers
>>>> Does anyone have any suggestions?are listed -only a
>>>> suggestion that I write the output to a file.
>>> By the way,did HPLIP go through the configuration process
>>> on install?  If not, then you will need to find the
>>> configuration command for it torecreate the printer.
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