[nSLUG] HP OfficeJet printer problems.

Douglas Guptill dguptill at accesswave.ca
Mon Mar 6 09:43:17 AST 2017


Hello Frank:

On Sun, Mar 05, 2017 at 11:07:35PM -0400, Frank Geitzler wrote:
> I have been having problems with my new HP 3830 OfficeJet. Whenever I
> attempt to print from Ubuntu 16.04LTS, the print job is immediately held,
> and when released, is immediately held again. When I print from a Windows
> printer, there is no problem.  I was able to print from Ubuntu 16.04LTS to
> my other printer, an old HP OfficeJet 6210, but in an attempt to resolve my
> problem I followed a set of instructions I found online today, which
> suggested that I execute the following four commands:
>     sudo apt purge cups cups-client cups-bsd
>     sudo apt purge hplip hpijs printer-driver-gutenprint
>     sudo apt install cups cups-client cups-bsdsudo apt install hplip hpijs
> printer-driver-gutenprint
> 
> I do so, but now the Ubuntu 16.04LTS system doesn't think I have any
> printers.  When I attempt to print a text file (file -> print ) from
> LibreOffice, no printers Does anyone have any suggestions?are listed -only a
> suggestion that I write the output to a file.
> 
> Can anyone help?

As a wild guess, try removing printer-driver-gutenprint. If that
doesn't help, then remove hpijs.

HTH,
Douglas.
-- 
Bold character derived from stubborn patience and adversity.


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