[nSLUG] City Wide Comm. with more speed

Ed Fletcher ed at fletcher.ca
Tue May 17 22:16:48 ADT 2016

Is anyone else on City Wide cable internet having connection problems tonight?  Or with Eastlink, for that matter.


On May 16, 2016 1:25:52 AM ADT, Daniel AJ Sokolov <daniel at falco.ca> wrote:
>The Eastlink-Reseller City Wide Communications just sent out the
>following email to its customers.
>TL;DR: They now offer two faster speed levels (50/5 Mbit/s @ $67 and
>100/10 MBit/s @ $83; the current 20/2 Mbit/s @ $47 is still available).
>But for the time being they will NOT advertise their faster speeds, you
>have to be in the know and ask for it.
>Daniel AJ
>Here's the email:
>We have some exciting news to share with you. City Wide Communications
>was successful in our Part 1 application filing with the C.R.T.C, we
>believed we had the right to resell the higher speeds that we were
>denied for years, the C.R.T.C agreed with us and now we are able to
>offer you faster speeds.
>The C.R.T.C ruling states we can only open up one serving area every 2
>weeks. For the first serving area we have chosen Halifax Regional
>Municipality (HRM) as it’s the largest with more than 200 communities.
>City Wide Communications is a “reseller”, we are still waiting for the
>T.P.I.A (Third Part Internet Access) tariff to be approved by the
>C.R.T.C. Once the tariff is approved we will be able to open up all
>areas, until then we can only open up one area every 2 weeks.
>Currently you have our 20 Mbps download/2 Mbps upload speed at
>$47.95/mth, we are now able to offer you 50 Mbps download/5 Mbps upload
>speed at $66.95/mth or our 100 Mbps download/10 Mbps upload speed at
>$82.95/mth if you live in the HRM area. All of our packages have no
>or usage fees. There is a $10 activation fee to upgrade your speed plus
>the difference in cost from your current speed to the new speed you
>We expect to be very busy upgrading our current customers so we have
>decided not to update our web site with the new speeds to help reduce
>the call volume. From the time we receive your upgrade order it can
>up to 5 business days for your speed upgrade to be activated.
>nSLUG mailing list
>nSLUG at nslug.ns.ca

"If you are not paying for it, you're not the customer; you're the product being sold."
- Andrew Lewis, 26 August 2010
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