[nSLUG] Need assistance setting up an email account on an android table

Joel Maxuel j.maxuel at gmail.com
Thu Jun 18 18:13:09 ADT 2015

Apparently Bell Aliant doesn't authenticate for SMTP:


For SMTP section, leave security to none and remove any login info (or
disable that section, if theres an ability to).

Hope this helps.

Joel Maxuel

"One should strive to achieve, not sit in bitter regret."
 - Ronan Harris / Mark Jackson

On Thu, Jun 18, 2015 at 5:14 PM, Frank Geitzler <
frank.geitzler at ns.sympatico.ca> wrote:

>  I have recently purchased a Phoenix tablet from Walmart, and am
> attempting to access my existing Sympatico email, and have reached a
> roadblock.  On Ubuntu using the Evolution email program, I used the
> following to access my existing email account:
>     Server Type: POP
>     Server: pop.bellaliant.net
>     Security: Use Secure Connection: No encryption
>     Authentication Type: Password
>     Receiving Options:...
> Sending Email:
>     Server Type: SMTP
>     Server Configuration:
>             Server: smtp.bellaliant net
>             Server requires authentication (left blank)
>             Security: Use Secure Connection; No Encryption
> On the tablet, The dialogue goes:
>     Email account
>         You can set up your account in just a few steps.
>         Email address        xxxxxxxxxxxxxxxxxxxx
>         Password:               xxxxxxxxxxxxxxxxx
>             Two options are then given: 'Manual setup', or 'Next'
>     Either choice produces the same dialogue (note that for brevity I have
> shown below the choices below as words, separated by ',', where the
> dialogue uses 'pushbuttons' for eacSSL/TLS,h choice, and selecting the
> default value 'None' opposite 'Security Type' produces a drop-down list of
> the 5 values 'None', ...  ).
>         Account type
>         What type of account is this? Pop3 / IMAP / EXCHANGE
>         Selecting POP3, I enter my existing email Username and Password,
> followed by:
>         Server:    pop.bellaliant.net
>         Security Type:    None, SSL/TLS, SSL/TLS(Accept all certificates),
> STARTTLS, and STARTTLS,(Accept all certificates)
>         Port:    110
>         Delete email from server:    xxxxxxxxxx
> When I accept the default Security type: None, and carry on to the Next
> step, the tablet quickly displays 'Validating server settings', and then
> carries on with the next step:
>     Outgoing server settings:
>     SMTP server:    smtp.bellaliant.net
>     Security type:   None, SSL/TLS, SSL/TLS(Accept all certificates),
> STARTTLS, and STARTTLS,(Accept all certificates)
>     Port:                  25
>     Require signin is checked by default, and my email userid and password
> are shown again.
> When I carry on by pressing the 'Next' button, a popup shows 'Validating
> server settings', and after a few seconds produces the message "Couldn't
> finish" "Authentication methods aren't supported by server.    Edit details.
> Selecting 'Edit details' returns me to the previous screen.  I f I change
> the 'Security type" from 'None' to 'SSL/TLS', the port automatically
> changes from 25 to 465, but when I press the 'Next' button, the display
> instantly produces "Couldn't finish" "Couldn't open connection to server.
> "Edit detals".  Changing the port back to 25 produces the same result.  I
> tried each of the Security types, with the same result.  Calling Aliant
> support produced noting useful, other than 'contact the manufacturer'.
> Does anyone have any other suggestions?
> Thanks,
> Frank
> _______________________________________________
> nSLUG mailing list
> nSLUG at nslug.ns.ca
> http://nslug.ns.ca/mailman/listinfo/nslug
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