[nSLUG] Need assistance setting up an email account on an android table
frank.geitzler at ns.sympatico.ca
Thu Jun 18 17:14:50 ADT 2015
I have recently purchased a Phoenix tablet from Walmart, and am
attempting to access my existing Sympatico email, and have reached a
roadblock. On Ubuntu using the Evolution email program, I used the
following to access my existing email account:
Server Type: POP
Security: Use Secure Connection: No encryption
Authentication Type: Password
Server Type: SMTP
Server: smtp.bellaliant net
Server requires authentication (left blank)
Security: Use Secure Connection; No Encryption
On the tablet, The dialogue goes:
You can set up your account in just a few steps.
Email address xxxxxxxxxxxxxxxxxxxx
Two options are then given: 'Manual setup', or 'Next'
Either choice produces the same dialogue (note that for brevity I
have shown below the choices below as words, separated by ',', where the
dialogue uses 'pushbuttons' for eacSSL/TLS,h choice, and selecting the
default value 'None' opposite 'Security Type' produces a drop-down list
of the 5 values 'None', ... ).
What type of account is this? Pop3 / IMAP / EXCHANGE
Selecting POP3, I enter my existing email Username and Password,
Security Type: None, SSL/TLS, SSL/TLS(Accept all
certificates), STARTTLS, and STARTTLS,(Accept all certificates)
Delete email from server: xxxxxxxxxx
When I accept the default Security type: None, and carry on to the Next
step, the tablet quickly displays 'Validating server settings', and then
carries on with the next step:
Outgoing server settings:
SMTP server: smtp.bellaliant.net
Security type: None, SSL/TLS, SSL/TLS(Accept all certificates),
STARTTLS, and STARTTLS,(Accept all certificates)
Require signin is checked by default, and my email userid and
password are shown again.
When I carry on by pressing the 'Next' button, a popup shows 'Validating
server settings', and after a few seconds produces the message "Couldn't
finish" "Authentication methods aren't supported by server. Edit
Selecting 'Edit details' returns me to the previous screen. I f I
change the 'Security type" from 'None' to 'SSL/TLS', the port
automatically changes from 25 to 465, but when I press the 'Next'
button, the display instantly produces "Couldn't finish" "Couldn't open
connection to server. "Edit detals". Changing the port back to 25
produces the same result. I tried each of the Security types, with the
same result. Calling Aliant support produced noting useful, other than
'contact the manufacturer'. Does anyone have any other suggestions?
-------------- next part --------------
An HTML attachment was scrubbed...
More information about the nSLUG