[nSLUG] Rating a Linux distribution by the response to the same bug

D G Teed donald.teed at gmail.com
Fri Aug 26 14:48:19 ADT 2011


On Mon, Jun 6, 2011 at 11:58 AM, D G Teed <donald.teed at gmail.com> wrote:

> Awhile ago I reported a bug in Debian 6, which was already known in samba's
> winbind pam plugin, and had been fixed in samba upstream.
>
> It impacted our use of saslauthd with postfix+TLS.  The impact was
> fairly significant: a resource leak would cause the service to fail
> every few days.
>
> The response from Debian developers was quite good I thought.
> The bug was diagnosed, starting with only symptom information,
> within the first day.  Debian developers offered patched sources
> the next day.  Nine days later there were test packages built.
> Within about one month and a half, the fixed samba packages
> were in general release.
>
> The bug history for Debian can be seen here:
>
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=606350
>
> Some months later, we've been bitten by the same bug, but in Redhat's
> samba within Redhat Enterprise 6, this time impacting saslauthd with cyrus.
>
> I've supplied Redhat with much better initial report of the problem
> than I had in the Debian case, which should save them any time
> comprehending what the impact is, how widespread this would be,
> and what to do about it.
>
> Here is the link to the Redhat bug report:
>
> https://bugzilla.redhat.com/show_bug.cgi?id=708364
>
> We're at 10 days since this has been reported to Redhat.  The
> only activity I've seen on the bug was the addition of a CC
> and a link to the upstream bug report at Samba.
>
> Since the bug is known, there might not be much reason for Redhat
> to respond.  However, it would be nice if they offered a test package.
>
> In a prior samba bug with CIFS, it took us 10 months to get a fix,
> and it was merely in a general Redhat release.
>
> It will be interesting to see how soon Redhat can deliver a solution
> compared to Debian for the identical bug.  The problem is known,
> the solution isn't risky, and the delivery to a solution path should be
> easy to do.
>
>
I've now heard more about when this bug will be fixed in Redhat: 6.2
release, coming out in October/November-ish.  The original
bug report was replaced with this one:

https://bugzilla.redhat.com/show_bug.cgi?id=725281#c17

It works out to about 6 months for a Redhat fix versus one month
for the Debian fix.

Debian shows much better responsiveness to this basic bug report with
an upstream fix already available at the time the bug is reported.
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