[nSLUG] something wrong with Greenlyph?

rejean chamberland laudire2you at yahoo.ca
Wed Oct 27 18:35:07 ADT 2010

Thanks Ron!
I'll call them tomorrow morning since they won't reply to an email.

--- On Wed, 10/27/10, Ron Dewar <epiman46 at gmail.com> wrote:

From: Ron Dewar <epiman46 at gmail.com>
Subject: Re: [nSLUG] something wrong with Greenlyph?
To: "Nova Scotia Linux User Group" <nslug at nslug.ns.ca>
Received: Wednesday, October 27, 2010, 5:33 PM

I have had pretty good service from them.  Never tried the mail order route, since I am local.  Not aware of any particular issues, but I wouldn't really expect to - it's not like I live in their pockets, or anything.  Here is there phone

(902) 422-2453
local only, so no 1 800 service.

On Wed, Oct 27, 2010 at 2:57 PM, rejean chamberland <laudire2you at yahoo.ca> wrote:

Hi all!
I live in Cape North, northern Cape Breton island and I ordered a DVD-burner from Greenlyph on Sept. 1 because I am afraid that the one I am using is about to abandon me.
I decided to use the COD method and the order was still pending at the end of the month. I emailed them asking to cancel the order and replace it with a new one from oct 10 ( I added a SATA hard drive ). 

It is now oct.27 and my order is still pending.
Has anyone been able to receive an order from them lately? I did order 2 memory sticks a( maybe 2 years ago ) and I got them within a week or 10 days.
Does anyone have a phone number where I could talk to a human being?

I know that it is not quite related to Linux ( which I use full time, Mandriva 2010, OpenSUSE, PCLinuxOS, SuperOS ( Ubuntu really with all the codecs  ) but since many of you live in or near Halifax
 maybe you would have an idea about what is going on with Greenlyph. Thank you for your patience.


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