[nSLUG] something wrong with Greenlyph?

rejean chamberland laudire2you at yahoo.ca
Wed Oct 27 18:26:54 ADT 2010


I have a friend who deals with them and is quite satisfied. As I said in other posts I always try to help local businesses first.
--- On Wed, 10/27/10, Michael Gillie <mikegpc at hemmysoft.com> wrote:

From: Michael Gillie <mikegpc at hemmysoft.com>
Subject: Re: [nSLUG] something wrong with Greenlyph?
To: "Nova Scotia Linux User Group" <nslug at nslug.ns.ca>
Received: Wednesday, October 27, 2010, 5:42 PM

I know that, lately, when I've attempted to order items they didn't have in stock, it took them an insane amount of time, sometime longer then a month to get it in. They keep telling me the same trash, like "It should be a couple more days" or "probably tomorrow", or "we can't control our shipper" etc. I finally stopped buying stuff they didn't have in stock. 

Try dealing with Mysterybyte. The people there are great, they know their stuff, and they also tend to go above and beyond the call of duty.

Michael




On Wed, Oct 27, 2010 at 2:57 PM, rejean chamberland <laudire2you at yahoo.ca> wrote:

Hi all!
I live in Cape North, northern Cape Breton island and I ordered a DVD-burner from Greenlyph on Sept. 1 because I am afraid that the one I am using is about to abandon me.

I decided to use the COD method and the order was still pending at the end of the month. I emailed them asking to cancel the order and replace it with a new one from oct 10 ( I added a SATA hard drive ). 
It is now oct.27 and my order is still pending.

Has anyone been able to receive an order from them lately? I did order 2 memory sticks a( maybe 2 years ago ) and I got them within a week or 10 days.
Does anyone have a phone number where I could talk to a human being?

I know that it is not quite related to Linux ( which I use full time, Mandriva 2010, OpenSUSE, PCLinuxOS, SuperOS ( Ubuntu really with all the codecs  ) but since many of you live in or near Halifax
 maybe you would have an idea about what is going on with Greenlyph. Thank you for your patience.




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