[nSLUG] Is commercial linux support worthwhile?

Donald Teed donald.teed at gmail.com
Sat May 27 14:14:46 ADT 2006


We are studying options for a Linux to take over where FreeBSD
has run core Internet operations.  There is some suggestion that we
would be better off with a commercial Linux such as Redhat or Suse
so that when someone leaves or goes on vacation, there is
still some way to handle difficult problems.

I have never used commercial support from Redhat or others
in the Linux field.  Can anyone compare their quality to say
posting in a forum or a mailing list like this one and getting
help, possibly the same day or sooner?

Has anyone heard of a company that sells Linux support of
Debian as a service?  Canonical was mentioned in the Debian
user's mailing list, but on Canonical's page they only say Ubuntu
so I've emailed that company about the options available.



More information about the nSLUG mailing list