[nSLUG] Keep loosing internet connection

J. Paul Bissonnette jpaulb at eastlink.ca
Thu Feb 9 08:36:04 AST 2006


Paul wrote:

> Setup a ping to run 24/7 looking for data loss pinging your next link
>out past your cable modem and ping the cable modem itself. (mtr is
>nice just ping the next hop outside your modem hit O then LSD to
>display dropped packets)
>  
>
The line is never dropped when in use. I've down loaded DVDs without 
loosing a bit, then later the connection to the modem or  modem to 
Eastlink is gone.

Usually notice this when my VOIP phone transfers call to the cell phone, 
or worse still when the boss wants to send her email. I have to 
sometimes reset just the router, other times router and modem.


> Have you checked your modem's logs to correlate to see if it has
>dropped offline during the periods you have experienced loss
>connection?
>
>  
>
these look strange just went back 36 years, I'm a kid again.
*Time* 	*Type* 	*Message*
1970/01/01 00:00:00 	DHCPC 	Entered INIT state.
1970/01/01 00:00:03 	DHCPC 	Entered WAIT_OFFER state.
1970/01/01 00:00:03 	DHCPC 	Timed out in WAIT_OFFER state.
1970/01/01 00:00:03 	DHCPC 	Entered WAIT_OFFER state.
1970/01/01 00:00:08 	DHCPC 	Entered SELECTING state.
1970/01/01 00:00:08 	DHCPC 	Entering Requesting state.
1970/01/01 00:00:12 	DHCPC 	Get IP [adm1]=24.224.239.238
1970/01/01 00:00:12 	DHCPC 	Get Netmask [adm1]=255.255.252.0
1970/01/01 00:00:12 	DHCPC 	Get Gateway[adm1][0]=24.224.236.1
1970/01/01 00:00:12 	DHCPC 	Get DNS[adm1][0]=24.222.0.95
1970/01/01 00:00:12 	DHCPC 	Get DNS[adm1][1]=24.222.0.94
1970/01/01 00:00:12 	DHCPC 	Entering BOUND state.
1970/01/01 00:00:12 	DHCPC 	Ready for user requests.
2006/02/08 16:26:48 	DHCPC 	Entering RENEWING state.
2006/02/08 16:26:48 	DHCPC 	Entering BOUND state.
2006/02/08 16:26:48 	DHCPC 	Ready for user requests.



> Have you spoken to anyone past tier 1? They can set your modem in
>network weather (sp?) to monitor its link for long periods of time.
>
>  
>
The techs i've talked to can not find anything behind their modem even 
when the system is on line.

>On 2/8/06, J. Paul Bissonnette <jpaulb at eastlink.ca> wrote:
>  
>
>>I have a "Devolo Microlink Lan Router" connected to Eastlinks cable modem. I
>>have been loosing the internet connection more often than I think is
>>warranted, some days
>>like 2 - 3 times, then maybe not for a day or so. . Eastlink claims that
>>their cable modem tests good and
>>that the problem probably is with my router.
>>
>>Is there anyway of testing this?
>>
>>--
>>
>>J. Paul Bissonnette
>>http://canadian-dream.com
>>
>>
>>
>>
>>_______________________________________________
>>nSLUG mailing list
>>nSLUG at nslug.ns.ca
>>http://nslug.ns.ca/cgi-bin/mailman/listinfo/nslug
>>
>>
>>
>>
>>    
>>
>
>
>
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>  
>


-- 

J. Paul Bissonnette
http://canadian-dream.com


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