[nSLUG] Hard drive error messages

J. Paul Bissonnette jpaulb at eastlink.ca
Thu Dec 15 10:47:13 AST 2005


gnwiii at gmail.com wrote:

>On 12/13/05, J. Paul Bissonnette <jpaulb at eastlink.ca> wrote:
>  
>
>>On boot I received these warning messages, anyone the reason, cure etc.
>>
>>hda: dma_intr: status=0x51 { DriveReady SeekComplete Error }
>>hda: dma_intr: error=0x01 { AddrMarkNotFound }, LBAsect=3202731,
>>sector=69952
>>[...]
>>
>>    
>>
>
>How old is the drive?  I tend to work my drives hard and they usually die
>within a few weeks after the warranty period
>ends -- a tribute the precision of modern disk manufacturing.
>
>60% of the time the drive is dying and should have been replaced yesterday.
>You do have backups don't you?
>
>If the drive is relatively new you should consider other possibilities.
>Check the cables.  Some IDE cables have connectors that loosen with age and
>must be replaced.  Then run the vendor's diagnostics.  In some cases the
>diagnostics will report a "healthy" disk because the first few bad sectors
>get remapped to spares, but if you get one bad sector today, expect to see
>more in the near future.
>
>--
>George N. White III <aa056 at chebucto.ns.ca>
>Head of St. Margarets Bay, Nova Scotia
>
>
>
>
>
>
>
>  
>
>------------------------------------------------------------------------
>
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>  
>
The problem IDE drive was built Dec 2001 online 25944 hours running. The 
output from smartctl -a is below.
Second IDE drive built Dec 2002 has been online only  19213 hours.
The 3rd and only  SCSI was built in Jan 1998.


At first I thought it had to be the drive, now I'm not sure. I had to 
boot 5 or 6 times this morning.  One time there was a DMA warning, 
another time  GRUB wasn't found, hda missing, all drives missing except 
hdd. Twice Windows booted, without grub(???)  windows is on hdc. One 
time the monitor output failed, had to reinstall the videocard.


My 2 hdd are in removable cases


root at maple:/home/jpb# smartctl -a /dev/hda
smartctl version 5.34 [i686-pc-linux-gnu] Copyright (C) 2002-5 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Model Family:     IBM Deskstar 60GXP series
Device Model:     IC35L060AVER07-0
Serial Number:    SZPTZ1T4734
Firmware Version: ER6OA46A
User Capacity:    61,492,838,400 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   5
ATA Standard is:  ATA/ATAPI-5 T13 1321D revision 1
Local Time is:    Thu Dec 15 09:56:39 2005 AST

==> WARNING: IBM Deskstar 60GXP drives may need upgraded SMART firmware.
Please see http://www.geocities.com/dtla_update/index.html#rel and
http://www-3.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-42215 or
http://www-1.ibm.com/support/docview.wss?uid=psg1MIGR-42215

SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: 
Disabled.
Self-test execution status:      (   0) The previous self-test routine 
completed
                                        without error or no self-test 
has ever
                                        been run.
Total time to complete Offline
data collection:                 (2042) seconds.
Offline data collection
capabilities:                    (0x1b) SMART execute Offline immediate.
                                        Auto Offline data collection 
on/off supp ort.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        No Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        No General Purpose Logging support.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (  34) minutes.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      
UPDATED  WHEN_ FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   060    Pre-fail  
Always       -        1
  2 Throughput_Performance  0x0005   138   138   050    Pre-fail  
Offline      -        312
  3 Spin_Up_Time            0x0007   253   253   024    Pre-fail  
Always       -        165 (Average 79)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   
Always       -        3675
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  
Always       -        22
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  
Always       -        0
  8 Seek_Time_Performance   0x0005   134   134   020    Pre-fail  
Offline      -        32
  9 Power_On_Hours          0x0012   097   097   000    Old_age   
Always       -        25944
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  
Always       -        0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   
Always       -        792
192 Power-Off_Retract_Count 0x0032   097   097   050    Old_age   
Always       -        3675
193 Load_Cycle_Count        0x0012   097   097   050    Old_age   
Always       -        3675
194 Temperature_Celsius     0x0002   152   152   000    Old_age   
Always       -        36 (Lifetime Min/Max 16/60)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   
Always       -        22
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   
Always       -        1
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   
Offline      -        0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   
Always       -        4011

SMART Error Log Version: 1
ATA Error Count: 104 (device log contains only the most recent five errors)
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 104 occurred at disk power-on lifetime: 25929 hours (1080 days + 9 
hours)
  When the command that caused the error occurred, the device was active 
or idle .

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 59 57 ab de 30 e0  Error: UNC at LBA = 0x0030deab = 3202731

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c4 00 58 aa de 30 e0 00      00:07:14.600  READ MULTIPLE
  c4 00 5a a8 de 30 e0 00      00:07:09.800  READ MULTIPLE
  c4 00 5a a8 de 30 e0 00      00:07:04.900  READ MULTIPLE
  10 00 3f 00 00 00 e0 00      00:07:04.900  RECALIBRATE [OBS-4]
  c4 00 5a a8 de 30 e0 00      00:07:00.100  READ MULTIPLE

Error 103 occurred at disk power-on lifetime: 25929 hours (1080 days + 9 
hours)
  When the command that caused the error occurred, the device was active 
or idle .

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 59 57 ab de 30 e0  Error: UNC at LBA = 0x0030deab = 3202731

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c4 00 5a a8 de 30 e0 00      00:07:09.800  READ MULTIPLE
  c4 00 5a a8 de 30 e0 00      00:07:04.900  READ MULTIPLE
  10 00 3f 00 00 00 e0 00      00:07:04.900  RECALIBRATE [OBS-4]
  c4 00 5a a8 de 30 e0 00      00:07:00.100  READ MULTIPLE
  c4 00 5a a8 de 30 e0 00      00:06:55.200  READ MULTIPLE

Error 102 occurred at disk power-on lifetime: 25929 hours (1080 days + 9 
hours)
  When the command that caused the error occurred, the device was active 
or idle .

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  01 59 57 ab de 30 e0  Error: AMNF at LBA = 0x0030deab = 3202731

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c4 00 5a a8 de 30 e0 00      00:07:04.900  READ MULTIPLE
  10 00 3f 00 00 00 e0 00      00:07:04.900  RECALIBRATE [OBS-4]
  c4 00 5a a8 de 30 e0 00      00:07:00.100  READ MULTIPLE
  c4 00 5a a8 de 30 e0 00      00:06:55.200  READ MULTIPLE
  c4 00 5c a6 de 30 e0 00      00:06:50.400  READ MULTIPLE

Error 101 occurred at disk power-on lifetime: 25929 hours (1080 days + 9 
hours)
  When the command that caused the error occurred, the device was active 
or idle .

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  01 59 57 ab de 30 e0  Error: AMNF at LBA = 0x0030deab = 3202731

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c4 00 5a a8 de 30 e0 00      00:07:00.100  READ MULTIPLE
  c4 00 5a a8 de 30 e0 00      00:06:55.200  READ MULTIPLE
  c4 00 5c a6 de 30 e0 00      00:06:50.400  READ MULTIPLE
  c4 00 5c a6 de 30 e0 00      00:06:45.500  READ MULTIPLE
  c4 00 5e a4 de 30 e0 00      00:06:40.800  READ MULTIPLE

Error 100 occurred at disk power-on lifetime: 25929 hours (1080 days + 9 
hours)
  When the command that caused the error occurred, the device was active 
or idle .

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  01 59 57 ab de 30 e0  Error: AMNF at LBA = 0x0030deab = 3202731

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c4 00 5a a8 de 30 e0 00      00:06:55.200  READ MULTIPLE
  c4 00 5c a6 de 30 e0 00      00:06:50.400  READ MULTIPLE
  c4 00 5c a6 de 30 e0 00      00:06:45.500  READ MULTIPLE
  c4 00 5e a4 de 30 e0 00      00:06:40.800  READ MULTIPLE
  10 00 3f 00 00 00 e0 00      00:06:40.800  RECALIBRATE [OBS-4]

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  
LifeTime(hours)  LBA _of_first_error
# 1  Short offline       Completed without error       00%     
25930         -
# 2  Short offline       Completed without error       00%     
25930         -
# 3  Extended offline    Completed: read failure       90%     
25930         320 2731
# 4  Short offline       Completed without error       00%     
23713         -

Device does not support Selective Self Tests/Logging


-- 

J. Paul Bissonnette
http://canadian-dream.com


!DSPAM:43a173b3187418091320066!




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