[nSLUG] OS options
jim at on-site.ns.ca
Tue Aug 30 09:00:55 ADT 2005
In a recent note by Michael Taylor he indicated that selling the idea of not
being locked-in to a specific vendor could be viable. I have found that
suggesting Linux as a server lead to the client saying then I am locked-in to
you, referring to me as the Linux support person.
They felt that having a Windows server gave them more choices for support as
the plethora of "Windows Experts" left them in a position to easily change
support firms. The $1000.00 cost of Windows Server for 6-8 users was not a
I had to agree with them. Although most Linux systems need very little end-
user support, adding and changing users and permissions, could be an ongoing
task. Many offices have a surprising turnover. I have countered that in some
instances by setting up generic users. These users are based on the position
held in the business, such as reception, parts1, parts2 etc.
Also when printers get changed or added some businesses find this easier with
Windows than with Linux. In many cases the company will have it done before
you get there. Not always correctly mind you but 'done' in their minds.
So just be careful selling the idea of avoiding vendor lock-in. Usually it is
NOT the OS vendor the local business is concerned about but lock-in to you the
expert in that particular OS. And given the choice many would rather pay for
the OS to get the choice or flexibility of where the support comes from.
Remember these are organizations that would nickel and dime you for a $200.00
difference in the purchase of the hardware of a server and yet go to a car
dealer and pick out a vehicle and sign the papers in 5-10 minutes. No life
cycle costing when it comes to their 'ride'.
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